This Privacy Policy explains how jili44 collects, uses, stores, and protects the personal data of players who register and use the services available at jili44.win. By creating an account or using the Platform, you acknowledge and agree to the practices described herein.
Six core commitments jili44 makes to every registered player
Every data transmission between your device and jili44's servers is protected by industry-standard SSL encryption. Your personal details, payment information, and login credentials travel securely at all times.
jili44 does not sell, rent, or lease your personal data to any third party for their own marketing purposes. Data shared with partners is strictly limited to what is necessary for the operation of the Platform.
You have the right to request a copy of the personal data jili44 holds about you at any time, and to request correction of any inaccurate information via your Account settings or by contacting our support team.
Identity verification data collected during KYC is processed exclusively for compliance with jili44's gaming licence obligations — age verification, fraud prevention, and anti-money laundering checks.
jili44 uses cookies to maintain your session, remember your preferences, and improve Platform performance. You can manage cookie preferences via your browser settings. Essential cookies cannot be disabled without affecting Platform functionality.
Subject to jili44's legal retention obligations under its gaming licence, you may request deletion of your personal data upon closure of your Account. Requests are processed within 30 days of receipt.
jili44 (accessible at jili44.win) is the data controller responsible for the personal data collected through the Platform. jili44 operates under a licence granted by a recognised international gaming authority, which imposes binding data protection and privacy obligations on all licensed operators. References to "jili44", "we", "us", or "our" in this Privacy Policy refer to the operating entity behind jili44.win. For data-related enquiries, contact us at [email protected].
jili44 collects the following categories of personal data:
When you create a jili44 account, we collect your chosen username, password (stored in hashed form), mobile phone number, and the date of birth you provide for age verification purposes.
To comply with our gaming licence obligations and to process withdrawals, jili44 may collect copies of government-issued photo identification (such as a Malaysian MyKad, passport, or driving licence), proof of residential address, and — where required — documentation evidencing the source of funds deposited into your Account.
We record all financial transactions conducted on the Platform, including deposit amounts, withdrawal requests, payment method references (e.g. masked FPX bank account identifiers, e-wallet transaction IDs), and the dates and times of all transactions. Full payment card or bank account numbers are never stored on jili44's servers.
jili44 logs all game sessions, bets placed, outcomes, wager amounts, and bonus redemptions associated with your Account. This data is used for regulatory compliance, dispute resolution, and responsible gaming monitoring.
When you access jili44.win, our servers automatically collect your IP address, browser type and version, operating system, screen resolution, referring URL, and session duration. This data is used for fraud detection, security monitoring, and Platform optimisation.
If you contact jili44 support via live chat or email, we retain a record of the communication for quality assurance and dispute resolution purposes.
jili44 uses the personal data described in Section 2 for the following purposes:
jili44 processes your personal data on the following legal bases:
5.1 jili44 does not sell or rent your personal data to third parties for their own marketing purposes under any circumstances.
5.2 jili44 may share personal data with the following categories of third parties, strictly to the extent necessary for the purposes identified in Section 3:
5.3 In the event of a business transfer (merger, acquisition, or asset sale), your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
6.1 jili44 uses the following categories of cookies on jili44.win:
6.2 You can manage or delete cookies via your browser settings at any time. Note that disabling non-essential cookies may affect certain features of the Platform.
7.1 jili44 retains personal data for as long as your Account remains active and for a period thereafter as required by our gaming licence and applicable legal obligations.
7.2 Transaction and gaming activity records are retained for a minimum of five (5) years following the date of the transaction, in compliance with anti-money laundering regulatory requirements.
7.3 KYC documentation is retained for a minimum of five (5) years following Account closure or the date of the last transaction, whichever is later.
7.4 Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised.
Subject to applicable law and jili44's regulatory obligations, you have the following rights in respect of your personal data:
To exercise any of the above rights, contact jili44 support at [email protected]. We will respond to all valid requests within 30 days.
9.1 jili44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, hashed storage of passwords, role-based access controls for internal data access, and regular security assessments.
9.2 Whilst jili44 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying jili44 promptly of any suspected unauthorised access to your Account.
10.1 The jili44 Platform is strictly restricted to individuals aged 21 years and above. jili44 does not knowingly collect personal data from persons under this age.
10.2 If jili44 becomes aware that an Account has been registered by or on behalf of a person under 21, that Account will be immediately suspended, all funds held in the Account will be handled in accordance with jili44's licence conditions, and any personal data associated with the Account will be deleted as soon as reasonably practicable.
The jili44 Platform does not contain links to third-party websites. In the event that any such links are introduced in future, jili44 accepts no responsibility for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
12.1 jili44 reserves the right to update this Privacy Policy at any time. Where changes are material, registered players will be notified via the email address or phone number registered to their Account, or via a prominent notice on the Platform.
12.2 Continued use of the Platform following notification of any changes constitutes acceptance of the revised Privacy Policy. The date of the most recent update is displayed at the top of this page.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to make a complaint about jili44's handling of your personal data, please contact us:
jili44 will acknowledge all privacy-related complaints within 5 business days and endeavour to resolve them within 30 days. If you are not satisfied with jili44's response, you may escalate your complaint to the relevant gaming authority under whose licence jili44 operates.
Our support team is available around the clock to assist with data access requests, account queries, and privacy concerns. You can also review our full Terms & Conditions or explore the jili44 Casino lobby.